From observation to insight. In minutes, not months.

Capture the work as it happens. Bring timings, delays and process patterns into a shared view, so your team can decide what to improve.

Process Health app icon

The improvement process itself is full of waste

Clipboards, spreadsheets, and weeks of manual work — before you can even start the conversation about what needs to change.

Weeks to collect what you need

Paper forms and stopwatches. By the time the data's in a spreadsheet, the process has already changed.

Days fixing data, not fixing problems

Cleaning, pivoting, formatting — before the real analysis even starts. The spreadsheet becomes the project.

By the time you've proved it, the moment's gone

Too much time spent on the diagnosis, not enough on the treatment. By the time the evidence catches up, the urgency has moved on.

One platform. Observation to insight.

Capture observations with the Obs Mobile App on iOS and explore them in the Analysis Desktop App on the web. Practical improvement training is coming soon in the Academy.

Staff member using phone
Process setup

From idea to observation project in a few taps

Set up in minutes

Create your observation project, define your process steps, and customise case fields — all from your phone. No training needed, no IT support required. You're ready to observe within minutes of downloading the app.

Staff member using phone on ward
Live observation capture

One tap. Every step. Perfectly timed.

Capture what's really happening

Walk the process and capture each step as it happens with a single tap. No stopwatches, no scribbled notes. Every timestamp is precise, every observation is structured, and your data is ready the moment you finish.

Team reviewing results together
Insights view

Review observations live and capture the story behind the data

See results instantly

The moment an observation is complete, the results are right there — average times, process flow bars, individual breakdowns. Add comments and tag waste on any step, building the narrative that turns numbers into action.

Team reviewing analytics
Auto process flow mining

Drop your data in. The process map builds itself.

Auto-mapping & data sync

Upload a file or sync from the Obs Mobile App and watch the process map appear automatically. No manual drawing, no guesswork. Process flow mining shows every step, every variant, every path patients and work items actually take.

Team collaborating at whiteboard
Value stream and analytics dashboard

Instant charts that show the process in action

Spend time on hypotheses, not Excel

Lead times, WIP, demand patterns, step durations — all calculated and visualised the moment your data lands. Stop wrestling spreadsheets and start asking the questions that actually matter. The diagnosis is where the value lives.

Staff reviewing reports on screen
WIP breakdown and process journeys

Personalise your view and share what matters

Your report, your way

Filter by step, time window, or variant. Toggle between timeline and duration views. Every chart is interactive, every insight is shareable. Build the story your stakeholders need to see — and get to the improvement work faster.

Academy — coming soon

Learn to make
improvement happen.

Practical lessons to help you understand flow, find root causes and test better ways of working.

  1. Understand
  2. Diagnose
  3. Treat
Flo and TagExplore what’s coming

How it works

Built for the people doing the work

Whether you're on the frontline, leading improvement, or making strategic decisions — Process Health meets you where you are.

Martin West, Founder — NHS Improvement Manager

I walk the wards. I run the workshops. I built the tool I wished existed.

"Every week I watch teams collect data on clipboards, wrestle it into spreadsheets, and lose days before they can even start the conversation about what needs to change. Process Health came from that frustration — standing in a corridor thinking there has to be a faster way to turn what I'm seeing into evidence we can act on."
Martin West — Founder, Improvement Manager & NHS Clinical Entrepreneur